Error codes XML API v1

If an error occurs while executing the request, the server responds in the following format:

<?xml version="1.0" encoding="UTF-8"?>
<response status="error">
  <code></code>
</response>

Name	Type	Meaning	Note
code	string(4)	Four-digit number, can start with zero, error code.

Unclassified

• 0001 - Incorrect API Key
• 0002 -The application is blocked
• 0003 - XML parsing error. Invalid XML
• 0004 - Unknown account
• 0005 - Session key is invalid (session has expired)
• 0006 - Incorrect signature
• 0007 - Resource usage limit exceeded (maximum daily request limit exceeded)
• 0008 - Function name is not recognized
• 0009 - One of the required function parameters is missing
• 0010 - The account is frozen
• 0011 - Software update is in progress on the account platform
• 0012 - Authentication error: when logging in with username and password - session is missing, session parameter is not provided in the request; when logging in with a token - the provided token does not exist
• 0013 - Undefined user
• 0014 - User is inactive
• 0015 - Invalid parameter value
• 0016 - In this context, the parameters cannot accept provided value
• 0017 - Value is missing for a dependent parameter
• 0018 - Function/functionality is not implemented
• 0019 - Conflict between specified parameters
• 0020 - Unauthorized to perform the requested function
• 0021 - The requested number of objects exceeds the maximum allowed for this function
• 0022 - API usage is not available for free accounts
• 0023 - The requested action is not possible within the current account's plan
• 0024 - The account is located in a different data center, please check the request URL
• 0101 - The requested object does not exist
• 0102 - Error adding the object
• 0103 - Error updating the object
• 0104 - Access to data is denied
• 0105 - No permission to edit the object

Authentication

• 1001 - incorrect login or password
• 1002 - The request cannot be executed due to insufficient permissions (privileges)

Project

• 2001 - The requested project does not exist
• 2002 - The request cannot be executed due to insufficient permissions (privileges)
• 2003 - Error adding the project

Task

• 3001 - The specified task (or another requested object) does not exist
• 3002 - No access to the task
• 3003 - The project within which the task is created does not exist
• 3004 - The project within which the task is created is not available
• 3005 - Error adding the task
• 3006 - The "Start working" time cannot be later than the "Finish by" time
• 3007 - Invalid recurrence, likely multiple conflicting parameters are specified or none at all
• 3008 - No access to the task
• 3009 - No access to modify task data
• 3010 - This task cannot be declined (likely it's already accepted by this user)
• 3011 - This task cannot be accepted (likely it's already accepted by this user)
• 3012 - The user making the request is not the task assignee
• 3013 - The task is not accepted (to perform this function, the task must be accepted)
• 3014 - The task is being modified (by script or another API request). Please retry the request after some time.

Actions

• 4001 - The request cannot be executed due to insufficient permissions (privileges)
• 4002 - The action does not exist
• 4003 - Error adding the action
• 4004 - Error updating the data
• 4006 - Attempt to change the status to an unauthorized one
• 4007 - Changing status is prohibited in this action
• 4008 - No access to the comment/action
• 4009 - No access to the task
• 4010 - The specified data tag does not exist
• 4011 - Not all fields were provided for the data tag
• 4012 - An invalid parameter was specified for the data tag
• 4013 -The provided data does not match the field type
• 4014 - The specified directory key cannot be used
• 4015 -The specified reference key is invalid
• 4016 - The specified data field key does not belong to the specified data tag

User group

• 5001 - The specified user group does not exist
• 5002 - The request cannot be executed due to insufficient permissions (privileges)
• 5003 - Error adding the group

Employees

• 6001 - The request cannot be executed due to insufficient permissions (privileges)
• 6002 - This email is already in use
• 6003 - Error adding the employee
• 6004 - The user does not exist
• 6005 - Error updating the data
• 6006 - The identifier for a non-existing user group is specified

Counterparty

• 7001 - The request cannot be executed due to insufficient permissions (privileges)
• 7002 - The customer does not exist
• 7003 - Error adding the customer
• 7004 - Error updating the data

Contacts

• 8001 -The request cannot be executed due to insufficient permissions (privileges)
• 8002 - The contact does not exist
• 8003 - Error adding the contact
• 8004 - Error updating the data
• 8005 - The contact has not activated access to Planfix
• 8006 - Access to Planfix has not been granted to the contact
• 8007 - The email specified for login is already taken
• 8008 - Attempt to set a password for a contact who has not activated access to Planfix
• 8009 - Error updating login data
• 8010 - An incorrect email address is specified

File

• 9001 - The request cannot be executed due to insufficient permissions (privileges)
• 9002 - The requested file does not exist
• 9003 - Error uploading the file
• 9004 - Attempt to upload an empty list of files
• 9005 - Invalid character in the file name
• 9006 - The file name is already taken
• 9007 - File system error
• 9008 - An error occurs when trying to add a file from one project to another
• 9009 - The file being added to the task is a file from another project

Data tag

• 10001 - The request cannot be executed due to insufficient permissions (privileges)
• 10002 - The data tag does not exist
• 10003 - The passed parameter for the data tag group does not exist
• 10004 - The passed parameter for data tag directory does not exist

Go To

• Introduction
• List of functions
• List of data types used