Client's Dashboard: Difference between revisions

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'''Please note:'''
'''Please note:'''
*Checklists are not visible on Dashboards, and so they cannot be updated there.
*Contacts cannot work with checklists not visible to them in the dashboard.  
*If contact is the Assignee of a task, they will have access to the task description on their dashboard.
*If your contact is an assignee in a task, the task description is accessible in the dashboard.
*Clients who are Participants in a task will not see the task description on their dashboard.
*If you contact a task participant, the task description will not be accessible, but the task name will be visible.
*You can grant your customers automatic access to your company's tasks.
*In addition to the dashboard, customers can have advanced access via the External user role.  





Revision as of 07:44, 24 June 2024

The dashboard gives your contacts (clients, partners, contractors, etc.) access to information in the Planfix team-based management system. It is provided automatically to all contacts you communicate with from Planfix, free of charge.


A link to the dashboard is placed at the footer of each email notification sent from Planfix to an external contact. The link text is "Full conversation history," and it leads to the client's Dashboard:


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The dashboard allows clients or other external contacts who receive Planfix notifications to:

  • See the full conversation history of tasks
  • Add comments and files


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  • View and download files attached to tasks


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  • View a list of available tasks and switch between them


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Please note:

  • Contacts cannot work with checklists not visible to them in the dashboard.
  • If your contact is an assignee in a task, the task description is accessible in the dashboard.
  • If you contact a task participant, the task description will not be accessible, but the task name will be visible.
  • You can grant your customers automatic access to your company's tasks.
  • In addition to the dashboard, customers can have advanced access via the External user role.


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