View source for Notifications for contacts without access

{{#seo:
|title=Notifications for contacts without access
|titlemode=append
|keywords=planfix, contacts, notofication
|description=Notifications for contacts without access
}}
Notifications for contacts without Planfix access and [[Email notification templates for contacts without Planfix access|templates for these notifications]] can be set up in the section '''Account management - Email - Notifications for external contacts''':
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==Options for outgoing email==
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The following options are available:
*[[Use unique reply addresses for each message]]
*[[Sending files as attachments|Send up to 10MB in attachments]]
*[[Add plain-text version to emails]]
*[[Conversation history in emails for contacts without Planfix access|Add recent messages from the conversation with the contact]]
*[[Specify the email addresses of all recipients in the email]]
*[[Add a pixel to track email opens]]
*[[Task template for sending messages to a contact's email|Task template for sending emails to contacts]]

==Notification templates==
'''Basic''':
*New task assigned to a contact
*New comment a contact was notified about:

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'''Additional''', which are optional:
*Task created from an external contact's incoming email (auto-response)
*Task accepted that an external contact owns
*Status changed of a task an external contact owns:
 
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'''Please note:''' Additional notifications are disabled by default.

You can also specify which email addresses do not use to receive robot responses.

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These addresses will not be used for:
*Auto-responses;
*Task notifications;
*Emails sent by automated scripts.

==Important==
*If the assigner of a task is an external contact without Planfix access and the assignee is another external contact without access, notifications will not be sent to the assignee.

== Go To ==
*[[Notifications for contacts]]
*[[Contacts]]
*[[Feature Description]]