Task template for sending messages to a contact's email: Difference between revisions
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In accordance with Planfix's philosophy, a message to a contact's email address is a task. The contact receives the task as an ordinary email, and if they are a Planfix user they can use all of the system's tools to work on the task. | In accordance with [https://planfix.com/philosophy/ Planfix's philosophy], a message to a contact's email address is a task. The contact receives the task as an ordinary email, and if they are a Planfix user they can use all of the system's tools to work on the task. | ||
Revision as of 19:52, 22 May 2020
You can send a contact a message by email in their contact profile:
This is similar to what you can do in contact filters. When you click a contact's email address, a drop-down menu appears with the option to send an email from Planfix:
In accordance with Planfix's philosophy, a message to a contact's email address is a task. The contact receives the task as an ordinary email, and if they are a Planfix user they can use all of the system's tools to work on the task.
The setting Task template for sending messages to a contact's email lets you choose a template for tasks created from emails.
- If you choose the standard template (the default setting) a stripped-down form containing a smaller number of fields will be used when tasks are created from emails.
- If you choose a different template, the task will be displayed in its regular full form.
Useful information
- If you wish, you can add data to additional task fields when creating email messages to a contact. To do this, you have to set an email template in addition to a task template, adding variables to the email template that correspond to these task fields.